Dear Amerigo,
I must say first that you do have good food. However, when four adults and FOUR CHILDREN come in to eat and nobody asks if we want the kids meals first, they just bring them, and then the adults get their food an HOUR later, you really shouldn't charge us for the four bowls of ice cream that were asked for in order to keep the patrons in your restaurant from leaving. I mean, in order to keep the kids occupied. That is just wrong.
Seriously!
Signed,
An Ameri-no-go
Dear Chick-Fil-A,
I love you. I LOVE you. I really do. Your food is wonderful, your service is friendly. Everything about you is just excellent. And today when I went, there was a note in my bag that said (among other things), "...the business philosophy of Chick-Fil-A is based on the principles embodied in the life and teachings of Christ. We hope those principles are reflected in your dining experience at Chick-Fil-A." THAT is awesome. Dining at Chick-Fil-A is, always, MY pleasure.
Signed,
One Happy Chick (and Mom)
PS Your peppermint milkshake rocks.
Dear Shutterfly,
I noticed your site says 100% satisfaction guaranteed. So I'm telling my story: when I order cards, and the cards look like a six, maybe I'll give you a seven, year-old made them, I'm not satisfied. I want another order, and I don't want to have to prove it by taking a picture of the faulty cards and uploading them so you can "analyze" it. I'm not satisfied = new order. Period. Per your website.
Signed,
Do I Stutter-fly?
Dear Land of Nod,
Your catalog has the CUTEST stuff. Especially for my girl. Absolutely adorable. So when I'm in the mood to drop the equivalent of a mortgage on some things for my kids, you are the first place I turn to. You are prompt in delivery and your customer service is awesome. When I received my package a few days ago, I was really DELIGHTED to find suckers, stickers, and funfetti sprinkled across my order. Really, it made my day. Wasn't expected, wasn't asked for, but was just FUN. Made me feel much better about spending that mortgage payment, if you want to know the truth. Thanks, Land of Nod, for that bit of Christmas cheer!
Signed,
Happy Nods to You
Just sayin' some things that needed to be said. Anything you want to add?
That tree looks prettier than I remember it looking for me!! I can't wait to see it. I have to say that Chick-fil-a does have wonderful service and consistently great service. I might add Publix to that list. It's always a pleasure to shop there.
Posted by: MiMi | December 17, 2008 at 08:42 PM
I see that I used service too much but Dale was batting at my hands and I wasn't concentrating!! I can do better. Also, I sure would like a chocolate peppermint milkshake from there--even though it is cold outside.
Posted by: MiMi | December 17, 2008 at 08:45 PM
I've never heard of Amerigo? But sounds like a rough experience! I diddo the letter to Chick-Fil-A!!!! They beat any other fast food HANDS DOWN! I wasn't sold on them when first moving here- it took me awhile- but then I was hooked like everyone else. The service is amazing especially for fast food- and sadly- usually better than higher end restaurant (how sad is that!?), the food is always great (diddo on the awesome milkshakes there too!)- and the fact they are a Christ centered business is the icing on the cake. Sorry to hear about the Shutterfly experience! As you know I've had some issues with my site, but in terms of products I've ordered and customer service when I have had to deal with them, for the most part I've not been let down yet (knock on wood). So did they send you a new order pronto I hope??!!! So- did you really write and send these letters? If not- I think you need to- they are well said! :)
Posted by: Desta | December 18, 2008 at 09:34 AM
I don't know much about the others, but Chick-fil-A, I agree whole heartedly with!
Posted by: ReNee | December 18, 2008 at 10:24 AM
Hey there! LOVE this post!! :) I haven't ever heard of Amerigo OR Land of Nod...so thanks alot (my husband will probably thank you in his own way) for introducing me to more places to spend money. HA! I agree wholeheartedly about Chick-Fil-A!!
Posted by: Candace | December 21, 2008 at 11:18 AM